Troubleshooting

In this section you will find sections titled with common error messages that you may run into when setting up / running a connector. In case of issues with your connector, or sockets behind your connector, it's recommended to look at the logs for each connector, in the logs tab for the connector in the portal.

Below each title there are common causes for the error and remediation steps.

no Border0 token in credentials chain

{"level":"fatal","ts":"2023-08-04T09:50:54-07:00","msg":"failed to get connector (v2) configuration","error":"no Border0 token in credentials chain"}

This error indicates that the border0 connector program was unable to find a token to use for authentication.

Make sure that you are providing a valid border0 token in the env BORDER0_TOKEN.

invalid token

{"level":"error","ts":"2023-08-04T09:53:55-07:00","msg":"failed to receive message","error":"rpc error: code = Unauthenticated desc = invalid token"}

This error indicates that the border0 connector program was able to find a token to use for authentication, but this token was invalid. A token may be invalid if:

• it is malformed (e.g. missing or additional characters were provided)
• it is expired (e.g. the expiry on the token has been exceeded)
• you provided an expand-var as the value of the token and expanding this variable yielded an invalid token for one of the two reasons above